Privacy Policy

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At KoGoVan, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services, visit our website, or interact with us. By accessing our services, you agree to the terms of this policy.

We may collect the following types of personal information:

• Personal Details: Name, address, phone number, and email address.
• Payment Information: Billing address and payment details for processing transactions.
• Service Information: Details about your bookings, preferences, and feedback.
• Website Usage Data: Information such as IP address, browser type, and visit duration, collected via cookies to enhance user experience.

We use the information we collect to:

1. Provide and manage our services.
2. Process bookings and payments.
3. Communicate with you about updates, promotions, and services.
4. Improve our website and service quality through analytics.
5. Comply with legal obligations and ensure security.

We take your privacy seriously and implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Our systems are regularly monitored and updated to ensure data safety.

We do not sell, trade, or rent your personal information. However, we may share your information with trusted third parties, such as payment processors or delivery partners, solely to facilitate our services.

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Request data deletion, where applicable.
• Opt-out of marketing communications at any time.

To exercise these rights, please contact us via the details provided below.

Our website uses cookies to improve functionality and user experience. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: support@kogovan.com
Phone: +44 (0) 7727 747 812

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Last Updated: 18/11/2024

By continuing to use our services, you acknowledge and agree to the terms outlined in this Privacy Policy.